Software, Envox CT Connect
Envox CT Connect 7 Supported Switches
Envox CT Connect is compatible with more than 20 switches, including SIP-based, CSTA-based, and proprietary models. The following switches are supported in Envox CT Connect 7:
| Switch/ACD | Switch Interface | Switch Interface/ Protocol |
|---|---|---|
| Alcatel 4200 | CSTA | CSTA1 |
| Alcatel 4400 | CSTA | CSTA1 |
| Alcatel OmniPCX Office | CSTA | CSTA1 |
| Alcatel OmniPCX Enterprise | CSTA | CSTA2 |
| Asterisk | TCP/UDP | SIP |
| Avaya DEFINITY G3 | ACM & DLG/MAPD ACM/AES DLG |
ASAI |
| Avaya S8xxx IP range | ACM & DLG/MAPD ACM & AES/DLG |
ASAI |
| Avaya S8xxx IP range | ACM & AES | TSAPI |
| Avaya IP Office | TAPI Link Pro | TAPI2 |
| Cisco CallManager * | Envox CT Connect Gateway for Cisco CallManager | JTAPI |
| Ericsson MD110 | Application Link | CSTA1 |
| Ericsson Business Phone | Application Link | CSTA1 |
| Nortel Business Communications Manager (BCM) | LanCTE | TAPI2 |
| Nortel Meridian 1 | Symposium Nortel Contact Center Manager |
Meridian Link Services |
| Nortel Communication Server 1000M | Symposium Nortel Contact Center Manager |
Meridian Link Services |
| Nortel DMS100/SL-100 ** | SCAI | SCAI |
| Philips SOPHO iS3XXX Series | CSTA | CSTA1 |
| Siemens HICOM 150E | CSTA | CSTA1 |
| Siemens HICOM 300E (European) | CallBridge for Workgroups | CSTA1 |
| Siemens HICOM 300E (North America) | CallBridge for Workgroups | CSTA1 |
| Siemens HiPath 4000 | CAP V3.0 | CSTA2 and CSTA3 |
| Siemens Realitis | CSTA CallBridge for DX | CSTA1 |
* - Additional purchase required.
See Envox CT Connect Gateway Products.
** - Special Version of CT Connect
The chart above includes switches supported as of May 2008.
