Software, Core Technologies
VoiceXML (VXML) - Phone Access to Web-based Services
VoiceXML or VXML, is an emerging standard for developing Interactive Voice Response (IVR), speech-enabled IVR, and other voice solutions. VoiceXML enables companies to more easily deploy voice solutions that integrate automatic speech recognition (ASR) and text-to-speech (TTS) engines, data stores, and enterprise applications. In addition, VoiceXML allows corporations to leverage past investments in Web-based content and improve customer service by providing anytime/anywhere access to information via the telephone.
Envox 7: A VoiceXML Certified Platform
Envox 7, our VoiceXML based communications development platform, adheres to the VoiceXML 2.1 and 2.0 specification and enables rapid development of VoiceXML based voice solutions. It's VoiceXML capabilities include:
- Pre-built functional blocks for VoiceXML based speech technologies from Nuance and others - quickly integrate automatic speech recognition (ASR), text-to-speech (TTS), and speaker verification technologies into speech-enabled IVR and other voice solutions.
- Advanced voice solution capabilities for VoiceXML scripts - Create a complete voice solution by integrating VoiceXML scripts with advanced call flow capabilities, fax/email/Web resources, and other functions not included in the VoiceXML specification.
- Embedded VoiceXML browser - reliably executes VoiceXML based voice solutions.
- VoiceXML gateway - executes VoiceXML scripts and provides comprehensive system administration capabilities for managing VoiceXML based voice solutions.
Custom and Packaged VoiceXML Solutions
Envox Worldwide's Professional Services Group has VoiceXML experts ready to help you design and deploy speech-enabled solutions. Contact your local Envox office to learn about our services that can accelerate your speech project.
Envox also offers a variety of packaged, VoiceXML based speech-enabled IVR solutions. These solutions can significantly lower the cost and time needed to deploy voice solutions that include speech recognition, TTS, and speaker verification technologies.
