Solutions, Solution Segments
Unified Communications
The market for messaging platforms is divided into two major segments: one focused on enterprise and the other on Internet service providers, application service providers and telecom providers. Messaging platforms are designed to make enterprises more efficient and give Internet and wireless service providers a new avenue for attracting and keeping customers. By 2008, analysts are predicting that the market for unified messaging and communications will reach more than $4.1 billion.
Envox 7 allows you to leverage the convergence of voice and data systems to quickly and cost-effectively deploy unified communications solutions. It offers:
- A multi-modal platform that combines sophisticated call control functions with built-in web, email, fax and data communications capabilities
- An embedded VoiceXML browser
- Tight integration with best-in-class speech products [ScanSoft, Nuance, etc…]
- A graphical programming environment for rapid application generation
- Powerful management tools that significantly reduce the time and cost of administrating large-scale installations
- Open, standards-based platform that ensures outstanding price/performance and rapid ROI
Envox 7 greatly reduces the complexities inherent in creating unified communications solutions. The Envox 7 Studio allows you to quickly develop phone-based services (voice messaging, reading emails, etc...), manage fax communications, interact with data sources and integrate with email and web systems.
Envox 7 was designed for efficient management of carrier class, mission critical solutions. It is a highly scaleable, reliable and fault tolerant. It includes powerful administration tools that focus on configuration management, monitoring and alerting. The Envox 7 Console provides a single point of control over multiple systems, speech resources, integration points and telephony interfaces. This significantly reduces the time and cost of administrating large-scale installations.
Envox 7 supports:
Email readers with reply and forward capabilities
User preference information management
Voice file recording and conversion as an email attachment